Conference Aid - NYC

Compass Group•New York, NY

8d•Onsite

About The Position

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Requirements

Demonstrates ability to interact with customers in a professional and pleasant manner
Able to work independently and within a team structure.
Excellent organizational and time management skills with the ability to prioritize tasks.
Demonstrates ability to carry out responsibilities with little supervision.
Ability to prioritize and handle multiple tasks simultaneously.
Has ability to lift 50lbs.
Excellent written and oral communication skills
Detail oriented and displays a commitment to quality work while keeping in mind customer expectations and timelines.
Possesses a professional business demeanor.

Responsibilities

Set and reset meeting rooms according to the daily Banquet Event Orders (BEO).
Responsible for working directly with the conference manager on all tasks including room set standards, maintaining conference room cleanliness, adhering to standard operating procedures, accuracy of reporting, etc.
Responsible for maintaining the accuracy of meeting room standards
Each day, review each room with BEO sheets in preparation for the day. Critique each room by completing the conference services checklist so that any last-minute details are addressed and resolved.
Report any facilities issues (stained chairs, broken chairs, broken furniture, and stained carpets) through maintenance request system
Perform other duties as asked or assigned
Flexible to work overtime, evenings, weekends and holidays if needed