Concierge [Saturday and Sunday 12am-8am] PT

The Barclay at Sarasota•Sarasota, FL

About The Position

QSL Management is seeking a Concierge for The Barclay at Sarasota. The Concierge provides hospitality to residents, guests, and employees and serves as the community’s first impression. The position handles front desk duties, helps maintain the lobby and front porch, assists with lobby activities and weekend or evening activities during quieter periods, and performs general office tasks as requested. The schedule specified in the title is Saturday and Sunday, 12 a.m. to 8 a.m.; the role also requires the ability to work flexible schedules in a 24-hour operation, including weekends and holidays as requested.

Requirements

  • Must have a caring heart and be willing to serve others.
  • High school diploma or GED.
  • Two years of general office experience, including reception experience.
  • Professional and polished demeanor, proper grammar skills, and a pleasant voice tone.
  • Excellent interpersonal, organizational, time-management, and oral and written communication skills.
  • Ability to work in a team environment.
  • Attention to detail and ability to multitask while managing multiple interruptions.
  • Ability to work flexible schedules in a 24-hour operation, including weekends and holidays as requested.

Nice To Haves

  • Experience working with the older adult population.
  • Basic knowledge of Microsoft Word.
  • Basic knowledge of Microsoft Excel.

Responsibilities

  • Offer high-level hospitality to residents, guests, and employees.
  • Answer the phone courteously using proper greetings and direct visitors appropriately.
  • Ensure appropriate visitor check-in and check-out procedures are followed.
  • Keep the lobby and front porch clean and free of trash.
  • Assist with activities conducted in the lobby near the phone and front door.
  • Lead weekend or evening activities when there is less traffic.
  • Assist with other general office tasks upon request.

Benefits

  • Competitive wage.
  • Excellent benefits package.
  • Opportunities for advancement.
  • A work environment where team members can make a difference in the lives of older adults.
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