Clay Brook Concierge 26/27

Alterra • Warren, VT

21d • Onsite

About The Position

The Clay Brook Concierge serves guests at Clay Brook, a four-star, slopeside residence in Sugarbush Resort’s Lincoln Peak Village. Clay Brook has 61 residences with one to five bedrooms. The Concierge manages guests’ needs and activities at Sugarbush and in the Mad River Valley, helping them make the most of the resort and surrounding area. This is a seasonal full- or part-time position paying $20 per hour. The role also fills in as a front desk agent and assists with Clay Brook events.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalency diploma.
• Ability to multitask efficiently while maintaining a professional demeanor and an outgoing, enthusiastic personality.
• Strong communication skills with a variety of people.
• Basic fluency with computer skills, including Microsoft Office, database applications, and internet/resort booking programs.
• Valid driver’s license with an acceptable driving record.
• Ability to work weekends and holidays.

Nice To Haves

• College degree preferred.

Responsibilities

• Manage guests’ arrivals and departures.
• Schedule activities such as ski lessons, rentals, Health & Recreation Center visits, and other mountain activities.
• Arrange dinner reservations and babysitters when needed.
• Help guests take advantage of Sugarbush Resort and the Mad River Valley.
• Fill in as a front desk agent.
• Assist with Clay Brook events.

Benefits

• Comprehensive wellness initiative.
• Commitment to safety.
• Growth opportunities.
• Access to Sugarbush’s 4,000-plus-acre recreation area, including skiing, golf, and mountain activities.
• Health club membership.
• Resort discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED