Concierge - Full Time

Vitality Living•Germantown, TN

12h•Onsite

About The Position

Vitality Living is a vibrant community dedicated to creating meaningful experiences for residents, families, and team members. They encourage and celebrate individuality. This role is for a Concierge at The Gardens of Germantown Community, where the successful candidate will manage the reception desk and perform administrative duties.

Requirements

Must be at least 18 years old
High school diploma or GED
Ability to speak effectively before groups of customers or team members of the organization
Demonstrate ability to communicate effectively in English, both verbally and in writing
Must have patience, tact, cheerful disposition and enthusiasm, as well as willing to handle residents based on whatever maturity level in which they are currently functioning
Meet state or provincial health related requirements

Responsibilities

Manage reception desk continuously during assigned period and perform administrative duties
Respond to residents' family members' questions and concerns and share important information with the Executive Director or Business Office Director as is appropriate
Respond and appropriately handle emergency situations that may arise in a calm, professional manner
Organize incoming mail and ensure that it is distributed to the appropriate person
Attend and participate in onboarding and annual training, in-services and team member meetings as requested
Perform other duties as assigned by Business Office Director