Concierge - Full Time

Autumn Leaves•Naples, FL

3d•Onsite

About The Position

The Arlington of Naples is recruiting for a hospitality focused Concierge to join our team! This position provides front desk customer service to residents and visitors. When you work at The Arlington, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Requirements

Must have excellent verbal skills and communication abilities.
Ability to work effectively within a team-based environment.
Must have excellent computer skills.
Ability to efficiently operate telephone system.
Ability to work flexible hours including weekends and evenings.
Ability to handle stressful situations while maintaining a calm, efficient demeanor.
Efficient multitasking and organizational skills
Attention to detail
Discretion
Customer service skills
Research skills
Problem-solving skills
Vendor relations skills

Nice To Haves

fine culinary experience

Responsibilities

Greets visitors to the community in a prompt and gracious manner. Determine the purpose of the visit, contact the appropriate party, and makes the visitor comfortable while they wait.
Answers and directs all incoming phone calls to the appropriate person and/or take and distribute messages promptly and accurately.
Manages incoming and outbound mail. Accepts and logs packages.
Accepts and communicates transportation requests and follows up to ensure that they are fulfilled.
Accepts, documents, and distributes work requests from residents and team members and follows up to ensure they are responded to in a timely manner.