Full Time Second Shift Concierge I Washington DC

Planned Companies•Washington, DC

About The Position

Planned Lifestyle Services (PLS) is hiring a motivated, courteous, and knowledgeable Concierge to welcome tenants, guests, and vendors and help provide a positive experience at the property. The role includes building relationships with tenants and offering individualized services tailored to their personalities, lifestyles, needs, and expectations. The position is in Washington, DC, Monday through Friday from 3:00 p.m. to 11:30 p.m., at a pay rate of $20.00 per hour.

Requirements

  • At least 3 years of customer service experience.
  • Desire and passion to provide a warm and welcoming greeting to everyone.
  • Excellent written and verbal communication skills.
  • Basic computer skills.
  • Knowledge of local attractions and establishments.
  • Polite, friendly, and self-assured demeanor.
  • Ability to multitask and demonstrate good time management.
  • Ability to lift up to 50 pounds when needed.

Responsibilities

  • Greet, announce, and direct tenants, guests, and vendors entering the building.
  • Build and maintain relationships with tenants and provide individualized experiences based on their personalities, lifestyles, needs, and expectations.
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
  • Plan and organize on-site events.
  • Provide directions and referrals and help people access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
  • Document, secure, and track mail, deliveries, and vendor services in designated areas.
  • Answer telephones and monitor the lobby.
  • Maintain and control keys and access cards.

Benefits

  • Eligible full-time employees (defined as working 30 or more hours per week) may receive medical, dental, vision, and other ancillary benefits.
  • All employees, both full-time and part-time, may participate in the company 401(k) plan with an employer match.
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