Part Time Weekend Concierge I Washington DC

Planned Companies•Washington, DC

About The Position

Planned Companies’ Planned Lifestyle Services is hiring a motivated, courteous, and knowledgeable Concierge (also described as a Front Desk Associate or Doorman) to welcome tenants, guests, and vendors and help ensure they receive an excellent experience and related services. The role is located in Washington, DC and is part-time on Saturdays and Sundays from 7 a.m. to 3 p.m. The pay rate is $19.50 per hour. The Concierge provides individualized assistance to tenants, maintains a welcoming and orderly lobby, and supports building access, deliveries, and vendor services. The position requires customer-service experience, familiarity with local attractions and establishments, communication and basic computer skills, and the ability to lift up to 50 pounds when needed.

Requirements

  • At least 3 years of customer service experience.
  • Desire and passion to provide a warm and welcoming greeting to everyone.
  • Excellent written and verbal communication skills.
  • Basic computer skills.
  • Knowledge of local attractions and establishments.
  • Polite, friendly, and self-assured manner, with the ability to multitask and manage time effectively.
  • Ability to lift up to 50 pounds when needed.

Responsibilities

  • Greet, announce, and direct tenants, guests, and vendors entering the building.
  • Develop and maintain relationships with tenants and provide individualized experiences suited to their personalities, lifestyles, needs, and expectations.
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
  • Plan and organize on-site events.
  • Provide directions and referrals and help people access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
  • Document, secure, and track mail, deliveries, and vendor services in designated areas.
  • Answer telephones and monitor the lobby.
  • Maintain and control keys and access cards.

Benefits

  • Full-time employees working 30 or more hours per week are eligible for medical, dental, vision, and other ancillary benefits.
  • All employees, including part-time employees, may participate in the company 401(k), which includes an employer match.
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