Concierge - Part Time: Saturdays & Sundays 6AM-2:30PM

Fountain View Village by Cogir•Fountain Hills, AZ

1d•Onsite

About The Position

Cogir Senior Living, based in Scottsdale, Arizona, oversees a network of senior living communities across 11 states. They are a trusted leader in senior housing, dedicated to growth and providing exceptional care for residents and a supportive environment for team members. Cogir's culture is rooted in human focus, creativity, and excellence, aiming to enrich residents' lives and foster meaningful careers.

Requirements

High School Diploma or equivalent.
At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting is required.
Working knowledge of various computer systems, including Word, Excel, and Outlook.
Patience and willingness to assist our residents, visitors, and team members.
Friendly, assertive, professional, outgoing, multitasked, and organized.
Excellent communication skills.
Availability to work flexible shifts, including weekends and holidays.
Ability to maintain confidentiality and adhere to ethical standards.

Responsibilities

Answer a multi-line telephone, directing calls and inquiries as needed.
Greet all families, residents, guests, and vendors with a smile.
Maintain outside visitor logs and monitor access to the community.
Assist residents with scheduling transportation, activities, or appointments.
Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
Order office supplies.
Address resident concerns or questions and escalate issues to management when necessary.
Complete work order requests.