Concierge

Aston Carter•McLean, VA

1d•$25 - $26•Onsite

About The Position

We are seeking a dedicated and professional concierge with a strong work ethic to join our team. The role involves providing high-level administrative support, including greeting visitors, handling information requests, and performing clerical functions. This position requires at least 5 years of experience, with potential for extension based on performance.

Requirements

Strong verbal and written communication skills.
Ability to multi-task and provide exceptional customer service.
Excellent interpersonal skills and an extroverted personality.
Proficient in using computer applications such as Microsoft Word, Excel, PowerPoint, Google, and Slack.
Ability to work independently while managing time efficiently.
Capable of keeping information organized and confidential.
High school diploma or equivalent required.
5-7 years of relevant experience required.

Nice To Haves

Knowledge of the local area to assist visitors is a plus.

Responsibilities

Greet and direct visitors with a welcoming attitude.
Provide information and answer the telephone or console switchboard efficiently.
Receive and send packages via couriers, maintaining accurate records.
Maintain visitor logs and call records while issuing security passes and badges.
Manage the boardroom schedule and equipment to ensure smooth operations.
Provide additional administrative support, including typing, filing, photocopying, binding books, and preparing mailers.
Ensure ID verification is performed for all guests, emphasizing security protocols.
Ensure guests wear visible badges and guide them throughout their visit.
Collect guest badges at the end of visits to maintain accurate visitor records.