Part-Time Concierge (Flexible Afternoon & Saturday Schedule)

Hidden Talent•Louisville, KY
•$20 - $23

About The Position

Davis Jewelers is hiring a part-time Concierge to work alongside an existing Concierge and provide flexible coverage throughout the month. The role is based in a polished, customer-focused showroom environment and centers on welcoming guests, creating exceptional first impressions, and supporting a seamless client experience. The schedule varies month to month and is provided in advance. Typical coverage includes afternoon shifts Monday through Friday, generally beginning around noon; two varying Thursdays per month; and approximately two Saturdays per month. Responsibilities include welcoming guests, offering refreshments, answering and directing calls, maintaining the reception area, assisting with light administrative work, coordinating with team members, and supporting the sales team with hospitality throughout each guest’s visit.

Requirements

  • Naturally friendly and enjoys interacting with people.
  • Professional, polished, and dependable.
  • Organized and detail-oriented.
  • Comfortable working independently.
  • Able to multitask while maintaining a calm demeanor.
  • Flexible with scheduling.
  • Committed to providing luxury-level customer service.

Nice To Haves

  • Experience in concierge, front desk, hospitality, hotel guest services, luxury retail, customer service, medical reception, administrative support, restaurant hosting, or client relations.
  • Luxury hospitality or high-end retail experience is a plus but is not required.

Responsibilities

  • Welcome every guest with warmth and professionalism.
  • Create an exceptional first impression for clients visiting the showroom.
  • Offer refreshments and assist guests while they wait.
  • Answer and direct incoming phone calls.
  • Maintain a polished and organized reception area.
  • Assist with light administrative and clerical tasks.
  • Coordinate with team members to ensure a seamless client experience.
  • Support the sales team by providing outstanding hospitality throughout each guest's visit.

Benefits

  • Competitive hourly pay.
  • Beautiful, professional work environment.
  • Supportive, family-owned company.
  • Opportunity to build lasting relationships with clients and coworkers.
  • A role where hospitality and exceptional service are valued.
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