CONCIERGE

Green Shield Canada • Toronto, ON

40d • Onsite

About The Position

The Concierge & Executive Support Coordinator serves as the face of GreenShield and the first point of engagement for clients, senior leaders, executives, and VIP visitors, delivering a polished, executive-level experience that reflects the organization’s brand and values.

This is a professional role requiring independent judgment, discretion, and a high degree of executive visibility. In addition to providing high-touch client and visitor engagement, the role supports executive and client environments, onsite events and meetings, office operations, and provides backup support for lease administration activities. This is not a general front-desk or clerical role.

Requirements

• Post-secondary diploma or degree required
• Minimum 3+ years’ experience in executive support, office operations, professional services, or hospitality-driven environments
• Experience supporting senior leaders and handling confidential information required
• Strong organizational, communication, and document management skills
• High level of professionalism, discretion, and judgment
• Exceptional interpersonal skills and attention to detail
• Proficiency with Microsoft Office (Outlook, Word, Excel)
• Ability to work onsite five (5) days per week
• Flexibility to support occasional after-hours and weekend events
• Proficiency in English is required for this position.

Nice To Haves

• Experience supporting facilities, real estate, or lease administration activities is an asset
• Bilingualism (French) preferred

Responsibilities

• Serve as the face of GreenShield and the first point of engagement for clients, senior leaders, executives, and VIP visitors
• Deliver a consistently professional, executive-level experience in highly visible executive and client environments
• Act as a trusted presence, anticipating needs and resolving issues with discretion, professionalism, and sound judgment
• Support confidential materials, executive communications, and sensitive interactions with a high degree of confidentiality
• Serve as backup support to Executive Assistants as required to ensure seamless executive and client coverage
• Ensure the client and executive areas meet executive-level presentation standards at all times
• Oversee readiness of boardrooms and client spaces, coordinating vendors and internal partners as required
• Support day-to-day functionality of client-facing spaces to ensure a seamless executive and visitor experience
• Provide onsite support for executive meetings, board meetings, client visits, and events
• Coordinate room set-ups, catering, technology readiness, and day-of logistics
• Support the coordination and execution of GreenShield events, providing proactive communication to senior executives
• Support office operations and lease administration activities
• Manage visitor security badge
• Serve as backup to the Lease Administrator as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees