Concierge

Camellia Place • Woodstock, NY

7d • Onsite

About The Position

Camellia Place of Woodstock, a Claiborne Senior Living community is hiring a Concierge to serve as the welcoming face of our senior living community. In this role, you will create a warm, professional, and responsive front desk experience for residents, families, guests, and team members. If you take ownership of first impressions, act with integrity, remain focused in a dynamic environment, and believe our culture matters, we’d love to meet you. This role is the heart of hospitality in the community, building meaningful relationships with residents and families, working in a supportive environment that values professionalism and teamwork, and playing an essential role in resident satisfaction and daily operations.

Requirements

• High school diploma or equivalent
• 1+ year of customer service experience (healthcare, hospitality, or senior living preferred)
• Strong communication and interpersonal skills
• Professional presence and positive attitude
• Ability to multitask and prioritize effectively
• Proficiency in Microsoft Office and ability to learn new systems
• Flexibility to work weekends and holidays as needed

Responsibilities

• Greet residents, guests, and visitors with warmth and professionalism
• Answer and direct phone calls efficiently and courteously
• Manage the front desk and maintain an organized, welcoming workspace
• Coordinate transportation requests for residents
• Assist with event coordination and community activities as needed
• Respond to resident inquiries and concerns promptly and professionally
• Maintain knowledge of community services, amenities, and policies
• Manage packages and deliveries
• Support leadership with administrative tasks as assigned

Benefits

• Double time pay on major holidays
• Free employee meals
• Up to $1,000 employee referral bonus (no limit)
• Full-time benefits include medical, dental, vision, PTO, life insurance, disability, and EAP

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED