Concierge

Ohio EquitiesColumbus, OH
Onsite

About The Position

The Concierge serves as a welcoming first point of contact for tenants, guests, clients, and vendors while helping create a professional, service-focused experience within the property. This role supports day-to-day building operations by assisting visitors, coordinating communication, and providing administrative and operational support as needed.

Requirements

  • Strong communication and interpersonal skills
  • Professional presence with a customer-service mindset
  • Organized, dependable, and able to multitask in a fast-paced environment
  • Basic administrative and computer skills

Nice To Haves

  • Prior hospitality, customer service, receptionist, or property management experience preferred

Responsibilities

  • Greet tenants, guests, and vendors in a professional and friendly manner
  • Assist with visitor check-in procedures and building access protocols
  • Answer phones, respond to general inquiries, and direct requests appropriately
  • Coordinate deliveries, package notifications, and vendor arrivals
  • Support tenant communication and help resolve routine service requests
  • Monitor lobby and common areas to ensure a clean, welcoming environment
  • Maintain building logs, visitor records, and other administrative documentation
  • Partner with Property Management and Maintenance teams to support daily operations
  • Provide exceptional customer service while representing the company and property professionally
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