Concierge
About The Position
Santa Barbara Cottage Hospital seeks a Concierge for their Customer Care department responsible for promoting an overall culture of safety, service excellence and authentic hospitality by providing concierge services to our guests. Serves as a greeter, screener, and navigator to those attempting to enter the hospital and a conduit for patients to the admitting staff or the relevant service line. Contributes to the guest experience by helping create and/or working within service enhancement programs such as Benefactor/Special Guest, The Little Cottages, Sleep Room Program, Loan Out Program, etc.
Requirements
- Promoting an overall culture of safety, service excellence and authentic hospitality by providing concierge services to our guests.
Responsibilities
- Serves as a greeter, screener, and navigator to those attempting to enter the hospital.
- Acts as a conduit for patients to the admitting staff or the relevant service line.
- Contributes to the guest experience by helping create and/or working within service enhancement programs such as Benefactor/Special Guest, The Little Cottages, Sleep Room Program, Loan Out Program, etc.
Benefits
- Shift differentials
- On-call pay
- Incentive pay
- Bonus opportunities
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
