Concierge Wednesday through Sunday - Reston, VA

Guardian Security Services•Reston, VA

About The Position

Guardian Security Services is seeking an experienced Concierge for luxury residential communities in the Arlington, Virginia area. The role focuses on delivering excellent member service, maintaining professional relationships, solving problems, and efficiently managing the front desk. The ideal candidate is outgoing, energetic, driven, professional, and experienced in residential hospitality. The schedule is Wednesday through Sunday, 2:00 p.m. to 10:00 p.m. The stated pay rate is $20.00–$21.00 per hour. A detailed scope of work will be discussed during the interview process. The company notes that requirements and duties may be modified or waived at its discretion.

Requirements

  • High school diploma or equivalent.
  • Prior residential concierge experience.
  • Effective written and oral communication and interpersonal skills, including the ability to work with personnel at all levels and the general public.
  • Computer literacy sufficient to submit reports, maintain logs, and produce signage.
  • Neat and professional appearance.
  • Ability to provide excellent customer service and work well with people.
  • Detail oriented and able to handle multiple functions simultaneously.
  • Exceptional communication skills.
  • Knowledge of the local area, tourist attractions, restaurants, and transportation services.
  • Flexible availability, including weekends, to assist with around-the-clock coverage.
  • Strong planning, organizational, and time-management skills.
  • Ability to maintain exceptional attendance and punctuality.
  • Successful completion of a background investigation and reference check upon hire.

Nice To Haves

  • Experience working with 250 or more residential units.
  • Experience with Building Link, Yardi, Rent Café, Entrata, or similar systems.

Responsibilities

  • Provide excellent member and customer service.
  • Maintain strong professional relationships.
  • Solve problems and run the front desk efficiently.
  • Submit reports, maintain logs, and produce signage.
  • Support around-the-clock coverage as needed.
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