Concierge- PRN (As Needed)

The Lutheran Village at Miller's Grant•Ellicott City, MD

24d•$17 - $17•Onsite

About The Position

Lutheran Village at Miller’s Grant is seeking a friendly, dependable PRN Concierge to serve as the first point of contact for residents, guests, and visitors and support administrative operations throughout the community. The position offers flexible, as-needed scheduling based on availability. Shifts may include 8:00 a.m.–4:00 p.m., 8:00 a.m.–12:00 p.m., 12:00 p.m.–4:00 p.m., or 4:00 p.m.–8:00 p.m., including every other weekend as needed. The Concierge welcomes visitors, provides information, and assists with administrative and clerical support in accordance with the organization’s mission, policies, and procedures.

Requirements

High school diploma or equivalent.
Experience in a professional setting.

Responsibilities

Operate telephone, paging, radio, voicemail, and computerized phone systems; answer calls professionally and direct inquiries to the appropriate people or departments.
Provide information and materials, such as brochures, directions, newsletters, and calendars, in accordance with policies.
Greet visitors, assist with guest room reservations, and direct people to the appropriate offices, personnel, or residents.
Prepare event and tour signage and help maintain meeting room and event calendars.
Manage work orders using computer software and support administrative staff as needed.
Maintain positive, cooperative relationships with residents, families, coworkers, and community partners.
Perform duties in alignment with the organization’s mission and comply with established policies and procedures.
Participate in mandatory training, in-service sessions, and cross-training opportunities to enhance clerical support skills.