Concierge-Part Time-Mon/Tue/Wed/Fri 4:30pm-10:00pm

Senior LifestyleTown of Webster, NY
$16 - $18Onsite

About The Position

We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Requirements

  • Ability to communicate clearly and effectively in English.
  • Highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
  • Compassionate, professional, kind, engaging, empathetic and helpful.
  • Ability to work as a part of a team and handle multiple tasks efficiently.
  • Possess the ability to make independent decisions when circumstances warrant such action.
  • Can maintain a positive and friendly demeanor toward the residents and your co-workers.
  • Strong Commitment to Excellence

Responsibilities

  • Greet residents and provide general assistance to visitors, prospective residents, and families.
  • Answer telephone calls.
  • Ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
  • Process reports for such things as work orders, incidents and concerns.
  • Receive packages and/or goods for residents or community departments and deliver or hold as requested.
  • Maintain the sign in/out log for the residents and visitors.
  • Assist other departments with administrative functions.
  • Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
  • Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
  • Other Duties Assigned

Benefits

  • health
  • dental
  • vision
  • retirement benefits
  • short-term disability
  • long-term disability
  • paid time off
  • DailyPay
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