Concierge - Full Time

Golden Lodge Assisted Living • Golden, CO

14h • Onsite

About The Position

Concierge: Full-Time Company Overview: Cornerstone Management oversees multiple Assisted Living communities dedicated to providing compassionate, high-quality care for seniors. Our mission is to foster safe, engaging, and person-centered environments where residents can thrive while preserving their independence and dignity. We are looking for a dedicated Concierge to join our compassionate team at our Residential Care Senior Living Facility in Golden, CO. As a Concierge, you will play a vital role in our operation while ensuring our residents safety and comfort. If you have a passion for senior care and are committed to delivering high-quality service, we would love to hear from you!

Requirements

• Exceptional communication & interpersonal skills.
• Strong problem-solving & multitasking abilities.
• High level of compassion, discretion, and integrity.
• Attention to detail and organizational skills.
• Ability to remain calm and effective during overnight shifts and emergencies.
• Strong attention to detail and ability to follow protocols.
• Excellent communication and interpersonal skills, especially with families and the care team.
• Compassionate, patient, and reliable.
• Ability to lift and assist residents (up to 50 pounds).
• Must pass background checks and drug screening.

Nice To Haves

• Previous experience in a senior care or long-term care setting is a plus.
• Current CPR/First Aid certification is a plus.

Responsibilities

• Greet and assist residents, families, and visitors with compassion and professionalism.
• Answer phones, take messages, and direct calls/requests to appropriate staff.
• Manage mail, package, and prescription deliveries and distribution.
• Provide information about community amenities and local points of interest.
• Assist with resident needs, from escorting to coordinating small requests.
• Monitor CCTV, fire panels, door alarms, and emergency call systems.
• Conduct regular interior/exterior patrols and investigate unusual activity.
• Maintain key/gate pass logs and visitor sign-in/out records.
• Respond to emergencies and communicate urgent resident changes to supervisors.
• Maintain accurate daily logs, incident reports, and work order requests.
• Perform basic clerical duties (typing, filing, data entry) for other departments.
• Keep the lobby, reception, and common areas neat, stocked, and presentable.
• Support marketing efforts by positively interacting with prospective residents.

Benefits

• Competitive pay and benefits package
• A supportive team environment with a focus on resident care and family involvement
• Paid time off (PTO) and paid holidays
• Competitive salary commensurate with experience.
• Comprehensive benefits package (health, dental, vision, 401k).
• Paid time off and recognized holidays.
• Ongoing professional development and training opportunities.
• Supportive work environment with a focus on resident-centered care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed