Concierge - Part Time
Monarch Communities•Litchfield, CT
•Onsite
About The Position
Brandywine Living is seeking a Concierge to be the first point of contact for all who enter the community. This role is crucial for setting a positive first impression, providing community information to inquiries to support sales and marketing, responding to incoming calls, and offering clerical support to various departments. The company emphasizes customer service and creating a fun, safe, and caring environment for residents. This is a non-exempt, hourly, part-time position reporting to the Business Operations Director.
Requirements
- Strong interpersonal skills and capable of relating to a variety of people and personalities
- Experience working with the senior population
- Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
Nice To Haves
- High school diploma preferred
Responsibilities
- Answers and screens all incoming calls in a courteous and professional manner
- Receives and processes mail for the community
- Maintains and updates log of emergency phone numbers and resident emergency face sheets
- Monitors security alarms, resident emergency call system, and front door security
- Assists the Business Office Director in administrative tasks as assigned
- Participates in and attends all in-service training as scheduled
- Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
- Other duties as assigned
Benefits
- Paid Time Off (PTO)
- Flexible Schedule
- On the job training
- Employee Assistance Program (EAP)
- Free Parking
- Employee Referral Bonus
- Resident Referral Bonus
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
