Bilingual Concierge Security Officer - Front Desk

GardaWorldIndianapolis, IN
Onsite

About The Position

GardaWorld Security Services is seeking a Concierge Security Officer to join their team. This role emphasizes customer service and building connections, with a focus on engaging with people in various environments such as office towers, hotels, and shopping centers. The ideal candidate will have a natural ability to engage with others, reassure them, and inspire confidence. This position offers a set schedule, competitive pay, and opportunities for career growth within GardaWorld.

Requirements

  • Authorized to work in the U.S.
  • High School Diploma or GED
  • Able to pass an extensive screening process
  • Exceptional customer service skills
  • Proficient in basic phone & computer skills
  • Bilingual required

Nice To Haves

  • Security experience
  • Military experience
  • Law Enforcement experience

Responsibilities

  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • Manage access control
  • Perform regular patrols to identify potential risks
  • Inspect security equipment and report any maintenance needs
  • Respond to incidents, provide first aid, and coordinate with emergency teams
  • Answer questions in person or by phone
  • Write incident reports and communicate security concerns
  • Ensure the safety and protection of individuals and property

Benefits

  • Medical insurance plans
  • Dental insurance plans
  • Vision insurance plans
  • 401(k) retirement savings plan with employer matching contributions
  • Paid time off (PTO) policy
  • Paid holidays
  • Disability coverage
  • Life insurance options
  • DailyPay is available
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