Concierge/Security Guard
About The Position
The safety of our patients and our community is our top priority. As a Concierge at the clinic, your role will be essential to this mission. On a daily basis, the Concierge will be the first person to interact with patients, visitors, and neighboring businesses. The Concierge position requires a strong skill set, including excellent customer service, professionalism, and maintaining a calm but directive presence in dealing with potential crisis situations or when diffusing escalated patients. The Concierge will maintain a visible presence and regularly patrol the exterior of the building and property as well as the patient lobby and interior areas.
Requirements
- High School Diploma (bachelor's degree preferred).
- Security experience preferred (having both private and public sector experience is a plus).
- Language: English & Spanish (Spanish is not required but is highly desired)
- Must be able and willing to work with minimal supervision.
- Basic computer skills.
- Professionalism in appearance, work ethic, and positive attitude.
- Ability to work the hours and days required by the position
- Ability to provide health and TB clearance.
- A valid driver’s license is required when driving vehicles for work-related purposes.
- Must be able to successfully pass a background screening/investigation according to the established requirements below.
- Tribal preference in accordance with the Cowlitz Indian Tribe Code and CIT Employee Policies and Procedures Handbook shall apply to all positions.
- All positions are required to adhere to CIT’s established safety policies regarding vaccine requirements and personal protective equipment (PPE).
- Background Investigation Requirements: Pre-employment drug screen. Reference checks, education, and employment verification. Federal, state, and/or tribal criminal history and sanction checks, including fingerprint verification.
Nice To Haves
- Spanish language skills
Responsibilities
- Patrol the property and enforce clinic policy and regulations.
- Ensure that the patients, staff, and visitors are provided with a safe and professional working environment.
- Maintain visibility and observe and report possible unusual activity.
- Assist with and immediately report any maintenance and safety conditions that might endanger patients, staff, or public safety, including fires, evacuations, hazardous situations, or other visitor-related events; provide back-up to patients and staff as needed.
- Maintain all daily assigned equipment in functional and presentable condition.
- Respond to requests for assistance by program staff and various patient requests.
- Complete any required documentation, including any facility or other Incident Reports, and submit it to the Clinic Director.
- Report any security-related accidents/incidents and complaints; complete report and follow up with management as needed.
- Responsible for ensuring that all employees, suppliers, and visitors on clinic property have proper company-issued identification.
- Responsibilities include crowd control and assisting the Police Department, Fire Department, EMS, and other officials as requested.
- Assist with patient check-in and front office coverage as needed.
- Perform other related duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
