Concierge Security - Account Manager

GardaWorld • Canton, OH

21h

About The Position

GardaWorld Security Services is hiring a Concierge Security Account Manager in Canton, Ohio. The role focuses on customer service and building meaningful connections while providing security in settings such as office towers, hotels, and shopping centers. The position is full-time, Monday through Friday, on the first shift from 7 a.m. to 3 p.m., with an hourly wage of $25.94. A uniform is provided at no cost. Employment is contingent on successfully completing a background check and drug screening after an offer is extended.

Requirements

• Be authorized to work in the United States.
• Provide documentation of a high school diploma or GED.
• Pass an extensive screening process.
• Have exceptional customer service skills.
• Have basic phone and computer skills.
• Hold a state license if required.

Nice To Haves

• Security, military, or law enforcement experience.

Responsibilities

• Welcome visitors, verify their identities, and guide them.
• Manage access control.
• Conduct regular patrols to identify potential risks.
• Inspect security equipment and report maintenance needs.
• Respond to incidents, provide first aid, and coordinate with emergency teams.
• Answer questions in person or by phone.
• Write incident reports and communicate security concerns.
• Help ensure the safety and protection of individuals and property.

Benefits

• Medical, dental, and vision insurance plans.
• 401(k) retirement savings plan with employer matching contributions.
• Paid time off (PTO).
• Paid holidays.
• Disability coverage.
• Life insurance options.
• Career growth opportunities.
• Uniform provided at no cost.
• DailyPay availability for GardaWorld employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED