Concierge/Resident Coordinator

RHO Residential II•Jersey City, NJ

13d•$0 - $50,975•Onsite

About The Position

Veris Residential, Inc. is a forward-thinking real estate investment trust (REIT) that primarily owns, operates, acquires and develops premier Class A multifamily properties in the Northeast. Our technology-enabled, vertically integrated operating platform delivers a contemporary living experience aligned with residents’ preferences while positively impacting the communities we serve. We are guided by an experienced management team and Board of Directors, underpinned by leading corporate governance principles; a best-in-class approach to operations; and an inclusive culture based on meritocratic empowerment. We have an immediate need for a customer-service oriented Concierge/Resident Coordinator to join our award-winning property management team at one of our luxury apartment communities Sable, Jersey City, NJ. Summary: Offer personalized and high-level customer service and serve as the first point of contact for residents and guests, ensuring an exceptional living experience by fulfilling requests and addressing concerns promptly. Operates PBX or multi-line telephone system to answer incoming calls and directs callers to appropriate personnel. Meet and greet potential clients, residents, vendors and guests. Answers questions, takes service requests and provides information about the property when others are not available.

Requirements

High school diploma or equivalent
Ability to read and write English fluently
Ability to lift packages up to 40 lbs
Strong Customer Service Skills
Strong Interpersonal Skills
Strong Oral Communication Skills
Strong Written Communication Skills
Teamwork
Strong Organization and the ability to multi-task
Computer skills
Use of telephones, PBX system, personal computers and productivity software and other office equipment is required

Nice To Haves

Flexible for evenings and weekends, as needed

Responsibilities

Offer personalized and high-level customer service
Serve as the first point of contact for residents and guests
Ensure an exceptional living experience by fulfilling requests and addressing concerns promptly
Operate PBX or multi-line telephone system to answer incoming calls and direct callers to appropriate personnel
Meet and greet potential clients, residents, vendors and guests
Answer questions, take service requests and provide information about the property when others are not available