Resident Experience Concierge
Core Spaces•Tucson, AZ
•Onsite
About The Position
Core Spaces is seeking a dependable and detail-oriented Resident Experience Concierge to join their on-site team at a student housing community. This role is crucial for managing the reception, organization, and timely delivery of packages to residents. Beyond package management, the Concierge will contribute to the overall resident experience through community engagement, resident interactions, and supporting events, marketing, and social media initiatives.
Requirements
- High school diploma or equivalent
- Strong attention to detail and ability to stay organized in a fast-paced setting
- Ability to communicate clearly and professionally with residents, team members, and vendors
- Efficiently using time by prioritizing and planning work activities
- Proven ability to contribute effectively within team environments
- A high level of integrity, professionalism, and respect for others
Nice To Haves
- Mailroom, package management, front desk, concierge, hospitality, retail, or customer service support
- Supporting resident, customer, or guest-facing events
- Social media content or community engagement efforts
- Proficiency in Microsoft Office
Responsibilities
- Receive and log incoming packages and mail deliveries
- Sort, organize, and store packages in the mailroom according to property protocols
- Notify residents of package arrivals
- Deliver packages directly to resident doors or designated delivery areas (if applicable)
- Assist residents with package pick-up and questions during mailroom hours
- Maintain a clean, organized, and secure mailroom environment
- Communicate with the front office and maintenance team as needed
- Report any delivery issues, damage, or safety concerns immediately
- Support resident lifestyle events, on- and off-campus marketing initiatives, and social media efforts to help promote community engagement and the resident experience
- Perform all other duties and tasks as assigned by management
- Must be able to complete all physical requirements of this role with or without a reasonable accommodation
- Occasional travel may be necessary as needed
Benefits
- A culture that provides you a sense of belonging
- Competitive pay that values your contributions
- Generous PTO to disconnect or celebrate life milestones
- An environment that provides you a voice to share your perspectives
- Employee Assistance Program (EAP) for access to confidential support services
- Company retirement options including 401(k) + matching & Roth account option
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
