Concierge Full Time Lead

GUARDIAN SECURITY SERVICESWashington, DC
Onsite

About The Position

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in the Washington, DC 20002 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships. The candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving and running the front desk efficiently.

Requirements

  • High school diploma or equivalent required
  • Prior residential concierge experience
  • Effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public
  • Computer literacy skills
  • Neat and professional appearance
  • Ability to provide excellent customer service and work well with people
  • Detail oriented and able to handle multiple functions at the same time
  • Exceptional communication skills
  • Knowledgeable of the local area, tourist attractions, restaurants, and transportation services
  • Flexible and have open availability
  • Strong planning, organizational, and time management skills
  • Ability to maintain exceptional attendance and punctuality standard
  • Upon hire, employee must successfully complete a background investigation and reference check

Nice To Haves

  • Worked with 250+ units
  • Experience with Building Link, Yardi, Rent Café, Entrata, et.al.

Responsibilities

  • Providing excellent member service
  • Maintaining strong professional relationships
  • Running the front desk efficiently
  • Problem solving
  • Submitting reports
  • Maintaining logs
  • Producing signage
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