Concierge II (FT) (AM/PM) ("Conserje")

EVANS HOTELS LLC • San Diego, CA

2d • $26 - $26 • Onsite

About The Position

The Concierge II (“Conserje") welcomes our guests with a warm and friendly smile. Proactively provides our guests with personal service and attention that exceeds their expectations.

Requirements

• At least 2 years of relevant experience and/or training.
• A combination of experience, education, and/or training may be substituted for either requirement.
• Knowledge of the surrounding area, restaurants, and attractions.
• Availability to work on weekends and holidays is required.
• Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.
• Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs.

Nice To Haves

• Previous similar position in a hotel, preferably in a luxury hotel, or similar business entity preferred.

Responsibilities

• Conveys a favorable image of the organization by projecting a positive professional appearance and demeanor to our guests.
• Pleasantly promotes the available amenities and facilities of our hotel and assists the guest in making reservations for those amenities.
• Answers inquiries, offer (s) suggestions, and provides assistance with transportation, restaurant reservations, and local activities.
• Schedules and manages hotel courtesy car transportation for our guests.
• Provides assistance with business center services such as copying, printing documents, and mailing packages for our guests.
• Plays a key role in ensuring that our guest needs are met in a timely manner by interacting and communicating closely with other departments in the hotel.
• Provides a safe and secure environment for both our guests and colleagues by knowing and assisting in safety and emergency procedures.
• Performs additional duties and responsibilities as directed by the leadership team.

Benefits

• Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.
• Discounted Hotel Rooms for you, family and friends.
• Free Employee Parking and/or discounted MTS Pronto card.
• Free Meals & Refreshments during working shifts.
• Career advancement opportunities!
• Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
• Discounts on cell phone bills, shoes, gym memberships, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed