Part Time Concierge-Breakfast Attn

Concord Hospitality Enterprises • Austin, TX

3d

About The Position

The Concierge Attendant creates a welcoming, personalized guest experience by maintaining a well-presented lounge, providing hospitality, and serving as a resource for hotel and local recommendations. The role includes setting up and maintaining food, beverage, and supply presentations; keeping the lounge clean, organized, and guest-ready; and assisting guests with recommendations, reservations, transportation, hotel services, questions, and special requests. The attendant maintains knowledge of hotel amenities, events, and local attractions, supports front office operations and guest communications as needed, follows food safety, cleanliness, and service standards, and performs additional duties to support guest satisfaction and hotel operations. This is a part-time position requiring a flexible schedule, including weekends and holidays. The stated pay is $16 per hour.

Requirements

• Strong communication and guest service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Detail-oriented, with a focus on cleanliness and presentation.
• Basic computer skills and ability to learn hotel systems.
• Professional, reliable, and service-focused.
• Ability to work independently and as part of a team.
• Ability to work a flexible schedule, including weekends and holidays.
• Commitment to delivering exceptional guest experiences.

Nice To Haves

• Previous hospitality, concierge, lounge attendant, or customer service experience.
• Knowledge of local restaurants, attractions, and transportation options.

Responsibilities

• Provide exceptional service and hospitality to guests in the Concierge Lounge.
• Set up, stock, and maintain food, beverage, and supply presentations.
• Keep the lounge clean, organized, and guest-ready throughout the shift.
• Assist guests with local recommendations, dining reservations, transportation, and hotel services.
• Answer guest questions and fulfill special requests promptly and professionally.
• Maintain knowledge of hotel amenities, events, and local attractions.
• Support front office operations and guest communications as needed.
• Follow food safety, cleanliness, and service standards.
• Perform additional duties as assigned to support guest satisfaction and hotel operations.

Benefits

• Full-time associates only: medical, dental, and vision insurance plans.
• Full-time associates only: life insurance with short-term and long-term disability options.
• Full-time associates only: 401(k) with company match.
• Full-time associates only: tuition assistance.
• Full-time associates only: discounted room rates at Concord-managed hotels.
• Full-time associates only: training and development and career advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed