Woody's Grill Concession Worker
About The Position
The primary responsibility of this position is to process guest food orders, perform cashier functions and provide exceptional service to all guests. This role involves taking food order selections, calculating costs, packaging orders, and performing cashier functions on an assigned point of sales system. The Concession Worker must maintain complete knowledge of all menu items, perform food preparation, manage quality and portion controls, and operate various concessions equipment. Additionally, the role includes fulfilling room service requests, completing side work such as restocking, preparing and maintaining par levels, and ensuring product freshness through proper dating and rotation. Maintaining a clean work environment, adhering to sanitation guidelines, and performing deep cleaning activities are also key aspects of the position. The worker is responsible for notifying supervisors of any situations that may affect guests, associates, or the Lake of the Torches Resort Casino, and performing other duties as assigned.
Requirements
- A high school education or equivalent is required.
- Must possess accurate cash handling skills.
- Must possess accurate math skills.
- Must possess interpersonal skills.
- Must possess communication skills.
- Must have basic knowledge of sanitation requirements.
- Must be able to work in a positive team environment.
- Must maintain confidentiality.
Nice To Haves
- A minimum of six months experience in cash handling or customer service is preferred.
Responsibilities
- Provides exceptional service to guests and other customers in a courteous manner.
- Takes food order selections from guests, calculates cost of food order and packages go food orders.
- Performs money exchanges, receipt processing and other cashier functions on assigned point of sales system.
- Maintains a complete knowledge of all menu items.
- Performs food preparation and manages the quality, portion controls and delivery of food items.
- Operates a variety of Concessions equipment including broilers, ovens, skillets, deep fat fryers, range, choppers, slicers and mixers.
- Fulfills room service requests in a timely and efficient manner.
- Completes all side work including restocking condiments, paper products and plastic ware during the close of each shift.
- Prepares and maintains all par levels in freezers and refrigerators.
- Is responsible for dating, rotating and recording all products to ensure freshness.
- Maintains a clean work environment to increase guest satisfaction and maintain defined sanitation guidelines.
- Performs all deep cleaning activities of all equipment, storage and concessions areas according to designated schedule.
- Notifies supervisor, manager or facility administrator of situations that may affect guests, associates or the Lake of the Torches Resort Casino.
- Performs other duties as assigned.
- Attends all mandatory meetings and participates in departmental training and development sessions.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
