Concession Stand Lead | Wings Event Center | FT

Greenleaf Hospitality Group•Kalamazoo, MI

1d•Onsite

About The Position

This position involves supervising the preparation and service of food and beverages to patrons at the Wings Event Center in a friendly and efficient manner. The role requires operating and maintaining the Food & Beverage stand in compliance with health codes, Event Center policies, and Michigan Liquor Law. Key responsibilities include ensuring proper ID checks, adherence to alcohol service limits, correct food portioning and temperature, and accurate handling of money and tips.

Requirements

Excellent customer service skills
Work evenings, nights, weekends and holidays
Able to stand for long periods of time, up to 8 hours or more
Able to stoop and bend
Able to lift up to 40 pounds from time to time
Able to comply with safety and health code standards
Able to handle responsibilities that require repetitive motion tasks

Responsibilities

Supervise preparation and service of food/beverage to patrons in a friendly and efficient manner
Operate and maintain the Food & Beverage stand in compliance with the Health Code and Event Center policies including Michigan Liquor Law mandated procedures.
Ensures all employees properly check I.D., assuring compliance with one beer limit - as directed by the F&B Manager.
Ensures that all employees know and use proper food portions, and that all employees know and serve food at proper temperatures.
Oversee proper handling of money, tips, and countable items by employees and provide change when needed.
Report employee discipline problems to the F&B Manager.
Train all staff on proper clean-up procedures
Inspect stand for cleanliness and proper food labeling and storage before dismissing any staff
Retain at least 2 staff members for inspection by the F&B Manager.
Count in all items at beginning of event; count out at end; record on paperwork
Check in all requisitioned items before and during the event; record on paperwork
Maintain spoilage bucket and record all containers and food/beverage spoiled
Submit spoiled items in the spoilage bucket at end of event
Request change as needed
Complete the sales report and submit with bank and deposit
Complete and submit requisition for next event with sales report
Report any items which need repair or replacement