Concession Cashier- (Part-Time)

Muckleshoot Casino Resort•Auburn, WA

1d•Onsite

About The Position

This is a part-time position where the employee will be responsible for providing excellent guest service in a concession setting. The role involves preparing and serving food and beverages, handling cash transactions, maintaining cleanliness, and contributing to a positive work environment. The employee will exemplify MCR's values and set a great example by always demonstrating excellent guest service and professionalism.

Requirements

Ability to obtain a Class B gaming license.
Must maintain a valid WA State Health Card/Food Handlers Permit.
Knowledge of all beverages, and the ability to make flavored and other specialty drinks with consistency.
Knowledge of health & safety standards, and safety regulations as required.
Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
Ability to follow specific instructions.
Read, write, and speak English fluently.
Ability to learn and use technical equipment (espresso machine).
Ability to handle stress under pressure.
Ability to provide quality guest service.
Ability to accurately exchange money with the guests.
Ability to reconcile all cash and money at the end of the day.
Ability and willingness to maintain a clean, healthy, and safe working environment.
Ability to work independently, with minimal supervision.

Nice To Haves

1 (one) year counter serving experience preferred.
Cash handling experiences preferred.

Responsibilities

Exemplifies MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort.
Accurately responds and attends to guest requests including preparing food and beverage items, wrapping food products, and planning them in display cases.
Prepare and maintain concession counter cleanliness, before, during and after guests are served.
Assists guests with selection of food and beverage items (i.e., explaining daily specials or answering preparation questions).
Follow standards for display cases; maintains, cleans, and restocks as needed.
Ensure guest satisfaction by delivery of food in an efficient and friendly manner, as deemed by outlet, may call out guest for counter pick up, or deliver to table.
Follow cash handling and cash register procedures.
Reconciliation of daily “end of shift” financial transactions.
Perform assigned daily and weekly cleaning tasks.
Inform management of guest requests, inventory shortages, replenishment needs and food spoilage.
Follow health, safety, and sanitation guidelines for all products.
Provide excellent guest service to ensure a positive guest experience.
Creates, maintains, and facilitates a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
Other duties as assigned.