Concession Cashier- (Part-Time)

Muckleshoot Casino Resort•Auburn, WA

1d•$18•Onsite

About The Position

This is a part-time position where you will be responsible for providing excellent guest service in a concession setting. You will handle food and beverage preparation, maintain cleanliness, manage cash transactions, and ensure a positive guest experience.

Requirements

Ability to obtain a Class B gaming license.
Must maintain a valid WA State Health Card/Food Handlers Permit.
1 (one) year counter serving experience preferred.
Cash handling experiences preferred.

Nice To Haves

Knowledge of all beverages, and the ability to make flavored and other specialty drinks with consistency.
Knowledge of health & safety standards, and safety regulations as required.
Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
Ability to follow specific instructions.
Read, write, and speak English fluently.
Ability to learn and use technical equipment (espresso machine).
Ability to handle stress under pressure.
Ability to provide quality guest service.
Ability to accurately exchange money with the guests.
Ability to reconcile all cash and money at the end of the day.
Ability and willingness to maintain a clean, healthy, and safe working environment.
Ability to work independently, with minimal supervision.

Responsibilities

Exemplify MCR’s values and demonstrate excellent guest service and professionalism.
Practice, support, and promote the vision, mission, and values of the Muckleshoot Casino Resort.
Accurately respond to and attend to guest requests, including preparing food and beverage items, wrapping food products, and displaying them.
Prepare and maintain concession counter cleanliness before, during, and after guest service.
Assist guests with food and beverage selections, explaining specials or answering preparation questions.
Follow standards for display cases; maintain, clean, and restock as needed.
Ensure guest satisfaction by delivering food efficiently and in a friendly manner, which may include counter pick-up or table delivery.
Follow cash handling and cash register procedures.
Reconcile daily financial transactions at the end of the shift.
Perform assigned daily and weekly cleaning tasks.
Inform management of guest requests, inventory shortages, replenishment needs, and food spoilage.
Follow health, safety, and sanitation guidelines for all products.
Provide excellent guest service to ensure a positive guest experience.
Create, maintain, and facilitate a positive work environment; promote positive team member relations and report issues to appropriate personnel.
Perform other duties as assigned.