Concession Cashier ONT Field

ASM Global•Ontario, CA

1d•$21•Onsite

About The Position

The Concessions Cashier is responsible for providing exceptional food & beverage event day service to ONT Field guests, while exhibiting a warm, friendly and professional demeanor to build relationships that will enhance the guest experience.

Requirements

Must be a minimum 21 years of age
Highschool Diploma or GED
Previous customer service and cash handling experience is a plus
Basic math and cash handling experience
Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues
Working knowledge of food production techniques, purchasing, and sanitation procedures
Excellent written and verbal communication skills
Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions
Must be able to work evenings, weekends, and holidays
A valid food handler’s card is required for this position.
TIPS Certification
Ability to provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork
Ability to work with minimal supervision
Ability to interact with all levels of customers and staff including management
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
Communicate effectively both verbally and in writing with all staff and vendors.
Be detail oriented
Present a professional appearance and demeanor at all times during the workday
Excellent organizational and planning skills
Excellent communication and interpersonal skills
Strong customer service orientation
Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and has a passion for delivering exceptional guest service.
Positive attitude and neat appearance
Work ethics encourages strong urgency and quality in a team environment
Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending and lifting at least 25 lbs.
Walking for long distances for more than 50% of workday.
This position may require work inside or outside of the building, as needed by events.
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.
Employees may be scheduled to work until 12:00am or later.
Must be able to pass the background.
Employee should use precautions & follow safety guidelines.

Nice To Haves

Previous customer service and cash handling experience is a plus

Responsibilities

Assists in maintaining, organizing and cleaning all equipment
Attention to detail and consistency in every aspect of service
Ensures all merchandizing and signage is properly displayed for each event
Must adhere to the Company dress code which includes wearing black pants and non-slip soled closed toe shoes
Obtain assigned workstation at beginning of shift
Greet guests in a warm and welcoming manner
Accurately use POS system while serving high volumes of guests in concessions stands
Follow cash handling and tip reporting guidelines
Expedite guest food orders in a timely manner at concession stands or portables
Stock product, set up condiment stations, cashier stations and display baskets
Thoroughly complete all station set-up and breakdown responsibilities
Practice proper product control and handling of all inventory and equipment
Partner with other team members to ensure food and beverage quality
Assist in preparation of food items
Check concessions equipment to ensure proper use
Understand and execute responsible alcohol service
Understand and maintain proper sanitation and food safety
Be comfortable with the Arena and know how to navigate personally, as well as, assist guests
Help maintain and ensure excellent customer service
Abides by all Company policies in the Human Resources Policies and Procedures, the Business Code of Conduct
Other duties as assigned