Concession Associate- Chicago Theatre

MSG Entertainment Holdings • Chicago, IL

2d • Onsite

About The Position

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. As a Concession Associate at the Chicago Theater you will be responsible for setting up, maintaining and breaking down your designated bar area. Count in and out all inventory items every shift. Serve snacks and beverages to guests in a timely and responsible manner. Maintain designated bar area clean and well stocked. Always promote positive guest/client experience and superior customer service. As a crucial member of our team, a Chicago Theatre Bartender may be requested to work a flexible schedule inclusive of early mornings, day & evening shifts (late evenings may be ), weekends, holidays and back to back events. All candidates must be available to work one third of the monthly shows scheduled. Additionally, a bartender may be assigned to an area where adverse temperature/weather conditions may affect them. This role requires Bartenders to stand for long periods of time and move freely throughout the property during their shift. The Concession Associate is responsible for serving alcoholic and non-alcoholic beverages to guests during events at The Chicago Theater. Must be friendly, outgoing and create a welcoming environment to guests. Will be responsible for the set up and operation of designated bar areas throughout The Chicago Theatre. Duties include heavy lifting and maintaining cleanliness of designated bar area. Will serve alcoholic beverages to patrons in a timely and responsible manner, while providing superior guest service to patrons of the Chicago Theatre.

Requirements

• Prior bartending experience
• Strong communication and customer service skills
• Ability to multitask in a high volume entertainment based environment
• Strong interpersonal skills
• Ability to handle a variety of customer service situations
• Must be available to work nights, weekends and holidays.
• Must be able to handle inclement weather, due to theatre doors being open.
• Occasional kneeling/bending while restocking is required.
• Ability to lift up to 50lbs pounds.
• Must be able to work within an environment with loud noises and everchanging visuals.
• Must be able to work in crowded spaces; Constant motion is often required
• Ability to stand and move about the theater throughout the duration of the shift.
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment

Nice To Haves

• Bartending license a plus.

Responsibilities

• Setting up, maintaining and breaking down designated bar area.
• Counting in and out all inventory items every shift.
• Serving snacks and beverages to guests in a timely and responsible manner.
• Maintaining designated bar area clean and well stocked.
• Promoting positive guest/client experience and superior customer service.
• Serving alcoholic and non-alcoholic beverages to guests during events at The Chicago Theater.
• Setting up and operation of designated bar areas throughout The Chicago Theatre.
• Heavy lifting and maintaining cleanliness of designated bar area.
• Serving alcoholic beverages to patrons in a timely and responsible manner, while providing superior guest service.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed