Concession Associate- Chicago Theatre

MSG Entertainment Holdings, LLCChicago, IL
Onsite

About The Position

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.

Requirements

  • Prior bartending experience required
  • Strong communication and customer service skills
  • Ability to multitask in a high volume entertainment based environment
  • Strong interpersonal skills
  • Ability to handle a variety of customer service situations are required
  • Must be available to work nights, weekends and holidays.
  • Must be able to handle inclement weather, due to theatre doors being open.
  • Occasional kneeling/bending while restocking is required.
  • Ability to lift up to 50lbs pounds.
  • Must be able to work within an environment with loud noises and everchanging visuals.
  • Must be able to work in crowded spaces; Constant motion is often required
  • Ability to stand and move about the theater throughout the duration of the shift.
  • Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment

Nice To Haves

  • Bartending license a plus.

Responsibilities

  • Setting up, maintaining and breaking down designated bar area.
  • Counting in and out all inventory items every shift.
  • Serving snacks and beverages to guests in a timely and responsible manner.
  • Maintaining designated bar area clean and well stocked.
  • Promoting positive guest/client experience and superior customer service.
  • Serving alcoholic and non-alcoholic beverages to guests during events at The Chicago Theater.
  • Setting up and operation of designated bar areas throughout The Chicago Theatre.
  • Serving alcoholic beverages to patrons in a timely and responsible manner, while providing superior guest service to patrons of the Chicago Theatre.

Benefits

  • Upskilling employees’ talents and strengths
  • Robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers.
  • Growth and longevity for employees are top priorities.
  • Equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status.
  • Compliance with all applicable state and local laws governing nondiscrimination in all locations
  • Consideration of requests for reasonable accommodations as required.
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