Events

City Winery Chicago • Chicago, IL

1d

About The Position

The Concert Coordinator is responsible for artist hospitality and coordinating interactions between the venue and artists on show days. The role works with operations and artist management to address artist needs before arrival and monitors those needs while artists are on site, serving as a City Winery brand ambassador throughout the artist experience.

The position helps create a welcoming environment, prepares and maintains the green room, handles show settlements and merchandise coordination, and assists with meet-and-greets and VIP programs. It also arranges hospitality and food-and-beverage needs, handles artist requests, and works to maintain a positive experience that exceeds artist expectations. The role requires a polished appearance and comfort navigating tight spaces, dark rooms, and loud environments.

Requirements

• At least one year of experience in the entertainment industry.
• Excellent organizational, communication, interpersonal, and planning skills.
• Quick problem-solving capabilities in fast-paced settings.
• Ability to manage multiple projects and deadlines simultaneously.
• Self-reliance and ability to meet tight deadlines.
• Experience with event logistics and management.
• Proficiency with Microsoft Word and Excel.
• Ability to meet the physical requirements of the position, including standing for extended periods, kneeling, stooping, using stairs, and lifting loads up to 50 pounds.
• Ability to work rapidly during peak periods to ensure guests are served properly and operational tasks are completed on time.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays.

Nice To Haves

• Hospitality background.

Responsibilities

• Create a hospitable, welcoming environment for all artists.
• Prepare a clean, presentable green room, stock basic materials, and conduct routine maintenance before artist arrival.
• Handle artist details, including accurate, discreet, and confidential settlements at the end of each show, and follow through on payment on show night.
• Coordinate artist merchandise setup and settlement.
• Assist with management of meet-and-greets and VIP programs on show nights.
• Handle hospitality needs and artist relationships before and during an artist’s stay, arranging special requests in a timely manner before arrival.
• Facilitate artist hospitality, including distributing beverage or meal tickets and arranging service personnel for food-and-beverage orders.
• Maintain a positive artist experience and exceed artist expectations.
• Perform other duties, tasks, and projects as business needs require.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed