Concert Assistant & Driver

The Cleveland Orchestra•Cleveland, OH

8d•Onsite

About The Position

The Concert Assistant & Driver provides driving services and backstage assistance for guest artists and guest conductors of The Cleveland Orchestra. Work depends on the Orchestra’s performance schedule: during weeks without Cleveland performances, hours range from 0 to 15 per week; during performance weeks, hours range from 15 to 40 per week. The Orchestra is not performing in Cleveland for approximately 14 weeks per year. Scheduled workdays may include gaps between assignments, and each assignment has a guaranteed two-hour minimum. The position offers a wage of $22 per hour and the opportunity to work with The Cleveland Orchestra at Severance and Blossom Music Centers.

Requirements

High school diploma or GED.
At least 2 years of limousine experience.
Outstanding concierge service skills with guests.
Superior interpersonal and communication skills.
Superior organizational skills and attention to detail.
Demonstrated ability to exercise independent, responsible judgment.
Ability to consistently maintain a professional image and calm demeanor.
A driving record acceptable to The Cleveland Orchestra and excellent defensive driving skills.
Above-average knowledge of efficient driving routes in the greater Cleveland area.
Ability to travel between Severance and Blossom Music Centers, Cleveland Airport, and other areas as required.
Ability to work a flexible schedule that includes evenings, weekends, and some holidays.

Responsibilities

Assist guest artists and guest conductors during rehearsals and concerts, helping them become familiar with backstage areas and ensuring they are onstage as required.
Prepare guest dressing rooms before artists arrive, including posting signs, replenishing towels and refreshments, and requesting cleaning from Hall Staff.
Relay guest conductor and artist needs to the Artistic Department and fulfill allowable requests, such as lunch orders.
Anticipate guest conductor and artist needs and prepare in advance as needed.
Serve as the first point of contact between house managers and guest conductors and artists, including fielding patron requests to greet artists when necessary.
Complete and submit expense reports and supporting receipts promptly to the Manager, Artist Services for review.
Drive guest conductors, guest artists, and special guests to concerts, rehearsals, appointments, dinners, and airports, maintaining safety and timeliness.
Communicate with Artistic Operations staff and guests to coordinate and convey changes to driving schedules.