Computer Technician

PCs for People • Cleveland, OH

12h • $19 - $20 • Onsite

About The Position

This Computer Technician position is responsible for the technician operations process. The Computer Technician will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality, and be well-versed in computer systems and network functions. We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment.

Requirements

• Experience with computer repair, refurbishing, and working in a Windows PC environment
• Familiarity with Windows deployment and imaging preferred
• Strong analytical thinking, attention to detail, and problem-solving skills
• Excellent verbal and written communication skills
• Passion for technology and continuous learning
• Ability to meet deadlines and work independently in a fast-paced, changing environment
• Must be flexible, self-motivated, and adaptable
• Comfortable working in a general warehouse setting

Nice To Haves

• Genuine interest in people, technology, and digital equity
• Compassionate, curious, and community-minded
• Graceful under pressure and adaptable in dynamic situations
• Collaborative teammate who brings energy and empathy to every interaction
• Self-motivated and solutions-oriented thinker

Responsibilities

• Repair, refurbish, and upgrade donated desktops and laptops, including disassembly, reassembly, and hardware replacement
• Perform computer troubleshooting, repairs, and hard drive sanitization
• Image computers using disk imaging and automated operating system installation tools
• Load and unload computer equipment and maintain a clean, organized workspace
• Conduct quality control (QC) checks on hard drives and ensure proper image deployment for various devices
• Provide telephone technical support and customer assistance, including updating online orders
• Collaborate with managers to improve processes and meet daily/weekly refurbishment and KPI goals
• Perform additional duties as assigned

Benefits

• Comprehensive medical, dental, and vision insurance options
• A 401(k) plan with a 100% match on the first 3% deferred and 50% match on the next 2% deferred
• Vacation and Paid Sick Leave accrued based on hours worked
• 12 paid company holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed