Computer Technician - non-profit

KETCH Kansas Elks Training Center for the Handicapped•Wichita, KS

1d•Onsite

About The Position

Join our team in a rewarding industry with great hours. This role is responsible for managing and maintaining IT equipment including computers, printers, copiers, fax, projectors, etc. You will resolve problems with equipment and devices, set up new users, assist with new employee orientation/training, update computer users/groups on the network, install and maintain workstation/desktop software, maintain the inventory system, purchase/order IT equipment, and fulfill helpdesk requests. Requires advanced troubleshooting skills on Microsoft Operating Systems and the full line of Microsoft Office products, including Microsoft 365. The work schedule is Monday-Friday, 8:00 AM to 4:30 PM. We are hiring immediately.

Requirements

At least three to five years of hands-on experience in a helpdesk environment supporting Windows workstations and remote users
Advanced troubleshooting skills on Microsoft Operating Systems and full line of Microsoft Office products
Valid KS driver’s license and good driving record
Must be able to lift 50 lbs or ¼ of own body weight, whichever is less

Nice To Haves

Bachelor’s degree in computer-related field
Fixing and troubleshooting computers, printers and fax machines
Training computer users on Office 365 products
Computer orientation
Running network cables
Experienced with online/cloud office products
Computer customer service

Responsibilities

Managing and maintaining IT equipment including computers, printers, copiers, fax, projectors, etc.
Resolving problems with equipment and devices
Setting up new users
Assisting with new employee orientation/training
Updating computer users/groups on the network
Installing and maintaining workstation/desktop software
Maintaining inventory system
Purchasing/ordering IT equipment
Fulfilling helpdesk requests