Computer Systems Administrator
About The Position
The Computer Systems Administrator will be responsible for providing company wide computer hardware/software support. This role involves maintaining all office computer hardware/software, installing, testing, and repairing computers and peripheral equipment, and managing software installations and maintenance. The administrator will troubleshoot and analyze hardware/software issues, research market improvements, and assist in computer-related projects. Maintaining appropriate documentation, performing scheduled hardware maintenance, and assisting the IT team with QA are also key responsibilities. The position requires consistent attendance and works on-site.
Requirements
- Excellent communication skills to present technical and business information to both technical and non-technical audiences.
- Excellent computer hardware skills, including PC and peripheral troubleshooting and repair.
- HelpDesk Experience: manage end-users, Help remote employees Required
- Experience with Cloud Base Backup solutions & Business Continuity Required
- Scripting (Powershell) Required
- Excellent attendance and punctuality.
- Experience with Linux. Required
- Experience with VDI, HyperV or VMWare Required
- Active Directory Required
- Microsoft Exchange and Office 365 Required
- VoIP Phone system experience required.
- Ability to read, speak, and write effectively in English.
- Ability to interpret documents such as plan documents, memos, letters, and procedure manuals.
- Ability to write routine reports, meeting notes, project documentation, and correspondence.
- Ability to speak effectively before customers or employees of organization.
- Ability to effectively address or resolve customer service issues within guidelines of the position.
- Strong reasoning and analytical ability.
- Ability to interpret a variety of instructions furnished in written, oral or diagram form.
- Ability to exercise reason and logic to resolve practical problems and create effective solutions.
- Ability to analyze all relevant information and a variety of concrete variables in situations where only limited standardization exists.
- Valid, class C license in state working with no adverse driving record.
Nice To Haves
- IVR training a Preferred
Responsibilities
- Works on site with consistent attendance.
- Maintain all office computer hardware/software directly and with contractor support as required.
- Install, test, and repair of computers and peripheral equipment.
- Install and maintain software.
- Troubleshoot and analyze hardware/software issues and provide support to satisfy end user requests.
- Research current hardware/software markets and recommend improvements to existing systems.
- Assist in the implementation and completion of computer-related projects.
- Maintain appropriate documentation.
- Oversee and perform scheduled maintenance on computer hardware as necessary.
- Assist IT team as requested, including QA.
- Performs other duties and responsibilities as assigned by the Management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
