Computer Support Specialist
Radford University•Radford, VA
•$45,739 - $50,000•Onsite
About The Position
The Computer Support Specialist is an entry-level technician who provides front-line support for campus technology. This position supports students and staff in the library, Technology Assistance Center, and computer labs by troubleshooting issues related to hardware, software, printing, and network access. Responsibilities include maintaining computer labs, assisting with upgrades, and resolving common tech problems.
Requirements
- Strong troubleshooting skills for diagnosing and resolving hardware, software, and basic network issues.
- Excellent communication skills with the ability to explain technical issues clearly to non-technical users.
- Demonstrated experience in a front-line customer support or help desk environment.
- Familiarity with Windows and macOS operating systems, common productivity software, and printing.
- Ability to work independently and as part of a team in a fast-paced, service-oriented environment.
Nice To Haves
- Experience installing and supporting Windows and Mac computers in a lab environment.
Responsibilities
- Provides front-line support for campus technology.
- Supports students and staff in the library, Technology Assistance Center, and computer labs.
- Troubleshoots issues related to hardware, software, printing, and network access.
- Maintains computer labs.
- Assists with upgrades.
- Resolves common tech problems.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
