Computer Support Specialist

Leidos • Washington, DC

2d • $52,000 - $94,000 • Onsite

About The Position

Leidos is seeking a Computer Support Specialist to join their team at the Pentagon in Arlington, VA. This role involves supporting end-user hardware, asset and configuration management, and secure communications systems. The specialist will be crucial in maintaining reliable IT infrastructure and providing technical support for mission-critical operations. This position is for an upcoming opportunity on the program.

Requirements

• Bachelor degree with 1+ year of experience, Associate degree with 3+ year of experience or a High school diploma / GED with 5+ years of experience.
• Active TS/SCI security clearance.
• One of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, BICSI ITS Installer 2 (Fiber Optic) certification within six months of hire, CISSP, CASP
• Experience supporting Windows, Linux, and Unix based infrastructure.
• Experience using ServiceNow Action Request System or an equivalent ticketing system.
• Proficiency with Microsoft business tools.
• Familiarity with Microsoft System Center Configuration Manager (SCCM).
• Excellent oral and written communication skills.

Responsibilities

• Install, configure, and maintain hardware and software within desktop computing environments, including thick client workstations, thin clients, VoIP phones, and video teleconferencing systems.
• Perform network switch patching and configuration.
• Ensure security patches are current and successfully applied.
• Develop test specifications and procedures.
• Assist with the design, engineering, installation, configuration, accreditation, and scheduling of voice and video communication systems.
• Support asset management activities, including inventory, relocation, repair, removal, and destruction of equipment.
• Troubleshoot and resolve technical issues while responding to emergent support requirements in an effective and timely manner.
• Deliver training to rotating military personnel on system configuration, hardware repair, and secure audio and video communications to enhance technical proficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED