Computer Support Specialist V
Tribalco•Austin, TX
•Onsite
About The Position
Tribalco is actively seeking an experienced and highly motivated Computer Support Specialist V to join our team in Austin, TX supporting the U.S. Army’s Transformation and Training Command (T2COM). In this position, the successful candidate will provide Service Desk functions as described below.
Requirements
- Must be a U.S. Citizen
- 5+ years of experience as a computer technician providing desktop support.
- Must possess and maintain an IT I level certification IAW AR 25-2 and an IAT II certifications IAW DoD 8570.01-M and BBP 05-PR-M-0002
- Security + or higher
- This position requires an active SECRET clearance
Nice To Haves
- Ability to organize, prioritize and meet deadlines
- Capable of conveying complex information in a simplistic manner
- Strong critical thinking and problem- solving skills
- Strong self-starter requiring minimal supervision
- Able to take proactive measures to prevent problems rather than reactive by nature
- Strong verbal and written communication to effectively express concepts, plans, and proposals
Responsibilities
- Configure authorized end user and network devices, to include computers, printers, laptops, scanners, and other hardware.
- Configure bulk authorized end user and network devices, to include computers, printers, laptops, scanners, and other hardware
- Provide local touch labor services, to include installation, troubleshooting, and software updates; security updates; vendor patches (service packs, service releases), etc., when electronic application means do not exist
- Provide local touch labor services, to include installation, troubleshooting, and repair
- Other duties as assigned
Benefits
- Compensation is competitive and is commensurate with experience.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
