Computer Support Specialist Instructor

HIGHLAND COMMUNITY COLLEGE•Highland, KS

1d•Onsite

About The Position

The Computer Support Specialist Instructor teaches and prepares students for employment as computer support service personnel. Instruction combines classroom and lab activities to develop technical knowledge, problem-solving skills, safety habits, leadership abilities, and the professional skills needed to obtain, maintain, and advance in employment. The role may involve supervising student groups independently, requiring self-discipline, motivation, and sound judgment. This position supports Highland Community College’s Title III Strengthening Institutions Program and its commitment to educational access and student success in its rural service area. It is grant-funded through the U.S. Department of Education Title III Strengthening Institutions Program; continued employment may depend on the availability of grant or institutional funding.

Requirements

Certifications or education relevant to computer support services.
At least two years of continuous on-the-job experience.
Reliability and punctuality.
Ability to build rapport with students and teach enthusiastically.
Ability to model positive professional attributes for students.
Initiative and creativity.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Teach students the skills and technical knowledge needed for employment.
Develop, maintain, and revise competency-based computer support technology curriculum.
Recruit students and market the program.
Provide instruction on and access to on-the-job training, and maintain records of OJT assignments.
Develop student knowledge and awareness of industrial safety, punctuality, personal cleanliness, work ethic, customer relations, and communication skills.
Collaborate with other Computer Support Instructors at HCC.
Assist with employment placement of graduates.
Create a safe and orderly learning environment by supporting discipline plans and consistently enforcing rules.
Monitor individual and group student progress using appropriate testing techniques and technology when appropriate.
Support the College’s mission and facilitate cooperation among members of the school community.
Foster constructive peer and student-instructor relations and help students develop thinking skills.
Set high learning expectations based on individual student needs; use suitable instructional materials, activities, and approaches; develop and monitor improvement plans; and support disability-services modifications and plans.
Manage fiscal, facility, and instructional resources responsibly, including procuring supplies, shop equipment, and curriculum resources within budget guidelines and establishing behavior expectations that protect facilities and equipment.
Participate in professional activities, communicate effectively, handle student work promptly and confidentially, and maintain classroom hours sufficient to meet job expectations.
Participate in improvement initiatives and activities, compile requested documentation, and ensure student mastery of adopted curriculum.
Attend professional meetings and commencement ceremonies.
Select and consult with advisory committee members.
Perform other duties as assigned.