Computer Support Specialist III

Tribalco•Austin, TX

3d•Onsite

About The Position

Tribalco is actively seeking an experienced and highly motivated Computer Support Specialist III to join our team in Austin, TX supporting the U.S. Army’s Transformation and Training Command (T2COM). In this position, the successful candidate will provide Service Desk functions as described below.

Requirements

Associate’s Degree in Computer Science, Information Technology, or related discipline (preferred)
3+ years of experience as a computer technician providing desktop support.
Must possess and maintain an IT I level certification IAW AR 25-2 and an IAT II certifications IAW DoD 8570.01-M and BBP 05-PR-M-0002
Security + or higher
Must be a U.S. Citizen
This position requires an active SECRET clearance

Nice To Haves

Ability to organize, prioritize and meet deadlines
Capable of conveying complex information in a simplistic manner
Strong critical thinking and problem- solving skills
Strong self-starter requiring minimal supervision
Able to take proactive measures to prevent problems rather than reactive by nature
Strong verbal and written communication to effectively express concepts, plans, and proposals

Responsibilities

Configure authorized end user and network devices, to include computers, printers, laptops, scanners, and other hardware.
Configure bulk authorized end user and network devices, to include computers, printers, laptops, scanners, and other hardware
Provide local touch labor services, to include installation, troubleshooting, and software updates; security updates; vendor patches (service packs, service releases), etc., when electronic application means do not exist
Provide local touch labor services, to include installation, troubleshooting, and repair
Other duties as assigned