Computer Support Intern

Institute for Advanced Study•Princeton, NJ

1d•Onsite

About The Position

This paid internship offers a unique opportunity to work alongside experienced IT professionals and support a vibrant community of scholars from around the world. You’ll gain hands-on experience with a wide variety of technologies and play a key role in ensuring smooth day-to-day operations for our users.

Requirements

Prior experience troubleshooting either Windows or Mac OS desktop systems.
Current undergraduate student (freshman, sophomore, or junior) enrolled at an accredited institution.
Strong communication skills —both verbal and written.
Problem-solving mindset and eagerness to learn new technologies.
Reliable and organized, with the ability to manage multiple tasks and requests.

Nice To Haves

Available to work at least 8 hours per week during the academic year, within standard business hours (8 AM–5 PM, weekdays).
Able to start within one month of offer.

Responsibilities

Provide front-line support for desktop systems (Mac/ PC), mobile devices, networked printers, wireless connectivity, VPN clients, email, and productivity software.
Assist with tracking IT equipment and accurately logging support requests to maintain up-to-date records.
Move and set up desktop computer equipment between offices as needed, using a cart or manual lifting.
Collaborate on IT projects and initiatives as opportunities arise.
Help create and update online support resources and documentation for end users.
Take on other duties as assigned to support the IT team’s mission.