Computer Support Intern

Institute for Advanced Study • Princeton, NJ

1d • Onsite

About The Position

This paid internship offers a unique opportunity to work alongside experienced IT professionals and support a vibrant community of scholars from around the world. You’ll gain hands-on experience with a wide variety of technologies and play a key role in ensuring smooth day-to-day operations for our users.

Requirements

• Prior experience troubleshooting either Windows or Mac OS desktop systems.
• Current undergraduate student (freshman, sophomore, or junior) enrolled at an accredited institution.
• Strong communication skills—both verbal and written.
• Problem-solving mindset and eagerness to learn new technologies.
• Reliable and organized, with the ability to manage multiple tasks and requests.

Nice To Haves

• Available to work at least 8 hours per week during the academic year, within standard business hours (8 AM–5 PM, weekdays).
• Able to start within one month of offer.

Responsibilities

• Provide front-line support for desktop systems (Mac/PC), mobile devices, networked printers, wireless connectivity, VPN clients, email, and productivity software.
• Assist with tracking IT equipment and accurately logging support requests to maintain up-to-date records.
• Move and set up desktop computer equipment between offices as needed, using a cart or manual lifting.
• Collaborate on IT projects and initiatives as opportunities arise.
• Help create and update online support resources and documentation for end users.
• Take on other duties as assigned to support the IT team’s mission.

Benefits

• Hands-on experience with a broad range of IT systems and software.
• Mentorship from experienced IT professionals.
• Flexible scheduling to accommodate your academic commitments.
• Opportunity for growth—internship may extend into the summer.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed