Computer Specialist

EMCO Technologies • New York, NY

2d

About The Position

Provide technical expertise related to information technology systems including but not limited to hardware and software installation, configuration, maintenance and troubleshooting in a complex dual network environment across 13 agency locations. Resolve high level technical operational difficulties resulting in user related problems, by gathering information from the users to formulate recommendations/resolve difficulties or to improve the workflow/delivery of services. Provide diagnosis and remedies to complex problems involving systems, operations, and data telecommunications equipment and/or software. Set up new users who join the Agency as well as disabling users who are no longer part of the Agency. Cleansing the computers/devices according to IRS 1075. Coordinate efforts between New York State ITS, HRA ITS, and NYC OTI agencies. Maintains data security and internal control environment adequate to protect agency assets and records. This includes adhering to IRS 1075 Directive, Mayoral Directive 81-2 and State and Local agency guidelines with respect to Electronic Data Processing Security, by maintaining/ensuring maintenance of agency specific computer security measures, to ensure that manual and electronic information processing data/systems/equipment are protected/safeguarded.

Requirements

• A minimum of 2 years of experience with the following skill sets:
• Knowledge and experience with laptops, desktops, cell phones, printers, scanners, multifunctional devices
• A+, Network+, Security+, MCSE, MCP
• Knowledge of MS Windows OS and all other Microsoft applications as well as Active Directory / Microsoft Exchange.
• Good written and verbal communication skills.

Responsibilities

• Provide technical expertise related to information technology systems including but not limited to hardware and software installation, configuration, maintenance and troubleshooting in a complex dual network environment across 13 agency locations.
• Resolve high level technical operational difficulties resulting in user related problems, by gathering information from the users to formulate recommendations/resolve difficulties or to improve the workflow/delivery of services.
• Provide diagnosis and remedies to complex problems involving systems, operations, and data telecommunications equipment and/or software.
• Set up new users who join the Agency as well as disabling users who are no longer part of the Agency. Cleansing the computers/devices according to IRS 1075.
• Coordinate efforts between New York State ITS, HRA ITS, and NYC OTI agencies.
• Maintains data security and internal control environment adequate to protect agency assets and records. This includes adhering to IRS 1075 Directive, Mayoral Directive 81-2 and State and Local agency guidelines with respect to Electronic Data Processing Security, by maintaining/ensuring maintenance of agency specific computer security measures, to ensure that manual and electronic information processing data/systems/equipment are protected/safeguarded.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed