Computer Software Specialist 3
About The Position
MLGW is the nation’s largest three-service municipal utility, serving over 440,000 customers. Since 1939, MLGW has provided reliable and affordable electricity, natural gas, and water service to Memphis and Shelby County residents, playing a major role in economic development. MLGW values diversity, equity, and inclusion, offering opportunities for career growth, training, and development, along with competitive benefits. The company is dedicated to corporate social responsibility through community volunteerism and giving. MLGW is an equal opportunity employer. The Computer Software Specialist 3 applies advanced-level business and information technology system practices and/or project management methodology to analyze information requirements, determine hardware/software solutions, develop project plans, and implement, develop, or maintain enterprise information systems to meet project deliverables.
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Systems or Business with a concentration in Information Systems or Math with a concentration in Computer Science OR Bachelor's degree with a minimum of 12 hours college accredited Information Technology or Information Systems courses
- Four (4) years of Division experience in database, computer hardware/software, mainframe, networking, programming, or system analysis skills depending on departmental need (for internal candidates)
- Six (6) years of equivalent experience and meet proficiency requirements (for external candidates)
- At least one (1) year of demonstrated experience as the primary support person for a particular system or application
- Demonstrated knowledge and skills in one (1) or more of the following: Database (Oracle SQL, PL/SQL); Applications Development (Oracle Application Framework (OAF), Oracle Forms and Reports, BI Publisher, XML Publisher, Oracle Workflow, Oracle API's, APPWORX scheduler, Data Modeling and Extraction, Procedures, Packages, Functions, Triggers, Cursors, Alerts, Business Events, and other database objects using SQL and PL/SQL); Application Support (Oracle E-Business Suite applications R12 or higher with major strength in Oracle Time & Labor (OTL), Payroll, Self Service, OLM, Pension, Insurance, HR and Compensation)
- Valid driver's license from state of residence
Responsibilities
- Apply advanced-level business and information technology system practices and/ or project management methodology in analyzing information requirements to determine hardware/ software solutions
- Develop project plans and implement, develop, or maintain enterprise information systems to meet project deliverables
- Apply advanced-level business and information technology system practices and/or project management methodology in the performance of the job
- Assess, plan, design, develop, configure, execute, install, maintain, or modify, enterprise systems, web applications, client server applications, mainframe, network and/or personal computer operating systems, relational database management systems, utilities, and related software
- Analyze/ monitor and troubleshoot system performance
- Recommend modification of existing/ purchased systems or development of new systems to meet information requirements
- Develop specifications for problem resolution
- Monitor, control, and coordinate new information system developments to ensure maximum utilization and efficiency of software capability and inclusion in long-range strategic planning
- Facilitate the investigation of requests for information system studies to determine their merit and recommend acceptance, rejection, or an alternative solution
- Confer with technical, professional, and managerial personnel to obtain data and determine information requirements
- Translate user needs into cost effective solutions
- Provide technical guidance and assistance concerning software applications and system developments and operations
- Keep abreast of changes within the Information Technology area
- Serve as MLGW's representative while working with vendors on hardware/ software purchases, implementations, and problem solutions
- Assist in the development and maintenance of MLGW computer standards and procedures
- Operate Division’s vehicle and computer hardware/ software equipment
- Perform other duties as directed
Benefits
- Competitive benefits
- PTO
- Pension
- 457B retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
1-10 employees
