Computer Repair Technician

Ingram Micro • Plainfield, IN

5d

About The Position

Ingram Micro is seeking an experienced Computer Repair Technician to diagnose, repair, test, and optimize electronic devices, including laptops, desktops, PCs, tablets, mobile devices, and related hardware. The technician performs hardware repairs and replacements, system upgrades, software installations, firmware updates, and device optimization. The role uses diagnostic tools, testing equipment, specifications, schematics, blueprints, and technical documentation to identify and resolve issues, and includes functional testing, calibration, quality inspections, repair documentation, and analysis of test data. The technician follows quality, safety, and operational procedures and collaborates with engineering, operations, and technical support teams to resolve complex issues in a fast-paced repair and refurbishment environment.

The stated schedule is 8:00 a.m.–4:30 p.m., Monday through Friday. The posting lists an hourly rate of $20.00 plus bonus and a typical U.S. annual base-pay range of $38,800–$62,100. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan with company match, short- and long-term disability coverage, basic life insurance, and wellbeing benefits. Applicants must be prepared to pass a drug test and a post-offer background check.

Requirements

• High school diploma, GED, or equivalent.
• At least 2–3 years of experience in electronics repair, technical support, device refurbishment, manufacturing, or a related technical field.
• Experience performing hardware repairs, component replacements, and device testing.
• Working knowledge of PCs, laptops, tablets, mobile devices, and related technologies.

Nice To Haves

• Associate degree, technical certification, or related coursework.
• Experience in a production, repair depot, refurbishment, or electronics manufacturing environment.
• Industry certifications such as CompTIA A+, electronics repair certifications, or equivalent technical credentials.
• Experience with quality control processes and documentation systems.
• Familiarity with inventory management and repair tracking systems.

Responsibilities

• Diagnose, troubleshoot, repair, and test electronic assemblies, sub-assemblies, and end-user devices.
• Perform hardware repairs and replace screens, batteries, memory, storage drives, keyboards, and other components.
• Execute system upgrades, software installations, firmware updates, and device optimization activities.
• Use diagnostic tools, testing equipment, engineering specifications, schematics, blueprints, and technical documentation to identify and resolve issues.
• Conduct functional testing, calibration, and quality inspections to ensure products meet performance and reliability standards.
• Document repair activities, testing procedures, and results accurately in designated systems.
• Analyze test data and recommend corrective actions when needed.
• Follow established quality, safety, and operational procedures.
• Collaborate with engineering, operations, and technical support teams to resolve complex repair issues.
• Maintain productivity and quality standards in a fast-paced repair and refurbishment environment.

Benefits

• Healthcare benefits
• Paid time off
• Parental leave
• 401(k) plan with company match
• Short-term and long-term disability coverage
• Basic life insurance
• Wellbeing benefits
• Bonus or sales incentives and long-term incentives may be available for eligible roles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED