Computer Operator II

Albertsons Companies•Roanoke, TX

3d•Onsite

About The Position

The Computer Operator provides support to retail stores and distribution center teams with order processing and systems support at the Roanoke distribution center. The role verifies and processes scheduled department orders, supports the billing and warehouse selection process, and monitors daily end-of-day and billing jobs. It also troubleshoots and maintains warehouse printers and copiers, manages paper and label stock, and documents and follows up on system issues.

Requirements

1–3 years of experience with working knowledge of warehouse operations, system support, and order processing is preferred.
Good working knowledge of computers and printers.
Ability to multitask in a fast-paced environment.
Ability to work independently and efficiently without supervision.
Good time-management skills and ability to prioritize.
Ability to make independent decisions and know when to involve supervision.
Flexibility to work any shift, including graveyard shifts and holidays.
Proficiency in the Microsoft suite and ability to quickly learn proprietary systems.
Good oral and written communication skills, internally and externally.

Responsibilities

Verify receipt of orders for all scheduled departments.
Process daily orders through the billing cycle and release orders in the warehouse system for the following day’s selection and shipments.
Monitor systems throughout the billing process and print necessary selection labels and reports.
Record and communicate billing information to warehouse personnel.
Communicate missing store order information to affected stores and warehouse operations.
Troubleshoot printer and copier problems throughout the warehouse.
Document unresolved problems, report them to the helpdesk, and follow through to resolution.
Perform required maintenance on printers in the computer room and warehouse as needed.
Monitor, inventory, and order paper and label stock for the billing process.
Monitor daily end-of-day and billing jobs and report unresolved problems to the appropriate departments.